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n order to increase efficiency and accuracy in the post-production process, the Global Media Operations (GMO) team has been making an effort to integrate artificial intelligence and machine learning into MediaCentral, an Avid production and post-production platform used by NBC. Our role in the AI/ML project was to help design and build a responsive content moderation panel into MediaCentral.
Content that aims to get broadcasted must follow strict regulations for airing. Each brand has their own standard operating procedures and rules for air. For example, the standards and practices guidelines for the Universal Kids channels will be very different from those for USA.
Currently, NBC has about 8 technicians who work a minimum of 15-16 hours per day in the Post Production team. These technicians need to watch and re-watch content and manually flag time codes for occurrences of content that is deemed inappropriate for air based on the brands’ individual rules. They use an Avid product that does not automatically mark the time stamps for screening and flagging content. For a mere 7 minutes of captioning, it can take as long as two hours for a technician to screen and write in the time stamps. This process is not only expensive and time-consuming, but it is also inconsistent and prone to human error. One technician’s flag can differ from another.
The GMO team wanted a solution that didn’t involve simply purchasing a new service. They wanted to innovate existing products that were already used by NBCU. The solution they came up with to reduce the time, cost, and probability of error during the QC process was to integrate artificial intelligence and machine learning into MediaCentral. Engineering had the capability and documentation provided by Avid producers of MediaCentral.